{"id":37,"date":"2011-10-09T03:54:48","date_gmt":"2011-10-09T01:54:48","guid":{"rendered":"http:\/\/galinzhelyazkov.com\/?p=37"},"modified":"2015-10-23T19:06:08","modified_gmt":"2015-10-23T17:06:08","slug":"impact-of-iso-9000-on-business-performance","status":"publish","type":"post","link":"https:\/\/galinzhelyazkov.com\/?p=37","title":{"rendered":"Impact of ISO 9000 on Business Performance"},"content":{"rendered":"<p><strong>Abstract<\/strong><br \/>\n<strong>Purpose<\/strong> \u2013 This paper will summarize the research on ISO 9000 certification impact on\u00a0business performance done during the last two decades and will group the results based on\u00a0variables affecting it. Sources from case studies, statistical reports and empirical studies have\u00a0been analysed in order to provide the best answer to the question: Does ISO 9000 affect\u00a0business performance?<br \/>\n<strong>Design\/methodology\/approach<\/strong> \u2013 An analysis on the most cited ISO 9000 sources was\u00a0performed. All the hypothesis were extracted and the outcome of it was used to define variables\u00a0affecting business performance of certified companies.<br \/>\n<strong>Findings<\/strong> \u2013 After implementing the ISO 9000 standard companies have raised sales, which\u00a0resulted in higher profit. For many of those companies, higher profit was the main goal. The\u00a0targeted goal for implementing the standard plays a key role in the outcome of the certification.\u00a0According to the results company size and post certified period does not affect ISO 9000\u00a0implementation and business performance.<br \/>\n<strong>Research limitations\/implications<\/strong> \u2013 Testing other researches analysis brings some\u00a0limitations. The methods, data and approach taken differ from one research to another. The\u00a0sample data is from different business area, region, period and years. These aspect variations\u00a0may result in statistical error. On the other hand this study used limited number of research\u00a0papers, which does not grasp all possible findings in the area.<br \/>\n<strong>Originality\/value<\/strong> \u2013 The paper identified the most common variables affecting business\u00a0performance. It summarize findings from the last two decades and provide a nice overview of\u00a0the current state of the art in respect to ISO 9000.<br \/>\n<strong>Keywords<\/strong> ISO 9000, business performance, TQM, ISO 9000 hypothesis, ISO 9000 process\u00a0variables<br \/>\n<strong>Paper type<\/strong> Literature review<\/p>\n<p>Read the full paper here\u00a0<a href=\"http:\/\/galinzhelyazkov.com\/wp-content\/uploads\/2011\/10\/ImpactofISO9000onBusinessPerformance.pdf\">Impact of ISO9000 on Business Performance<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abstract Purpose \u2013 This paper will summarize the research on ISO 9000 certification impact on\u00a0business performance done during the last two decades and will group the results based on\u00a0variables affecting it. Sources from case studies, statistical reports and empirical studies&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-37","post","type-post","status-publish","format-standard","hentry","category-academic"],"_links":{"self":[{"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=\/wp\/v2\/posts\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=37"}],"version-history":[{"count":6,"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=\/wp\/v2\/posts\/37\/revisions"}],"predecessor-version":[{"id":265,"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=\/wp\/v2\/posts\/37\/revisions\/265"}],"wp:attachment":[{"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=37"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=37"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/galinzhelyazkov.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}